Product Eligibility
- The made-to-order option is available for select tyre products that are not held in stock but can be manufactured upon request.
- Products eligible for this service will be clearly marked as "Made to Order" in the product description on our website or communicated by our sales team.
Ordering Process
- Place your order for made-to-order tyres through our website, sales representatives, or authorised dealers.
- Once your order is received, our team will review and confirm the product specifications before scheduling production.
Lead Time
- The lead time for made-to-order tyres is typically 1 to 4 weeks, depending on production schedules.
- Lead time refers to the time allocated to manufacture the tyres, excluding shipping time.
- The exact lead time will be confirmed by our team after your order is reviewed. Updates will be sent via email or phone.
Payment Terms
- Full payment is required at the time of order placement to initiate production.
Returns, Refunds, and Exchanges
- Made-to-order tyres are covered under our standard Returns, Refunds, and Exchanges Policy.
- Please review the policy carefully or contact our team if you have questions regarding returns or exchanges.
Customer Communication
- Our team will keep you updated on the progress of your order, including confirmation of estimated delivery dates.
Benefits of Made-to-Order
- Secure the exact tyres you need without concerns about stock availability.
- Enjoy efficient production timelines tailored to your needs.